Remote Help

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remote diagnosticsHaving technical issues? Let our technicians take control of your computer so we can fix your issue fast.

CIP offers our clients immediate, on-demand remote assistance. This means you receive fast, secure support without having to go through multiple phone calls to diagnose problems. No more expensive on-site visits or downtime.

Our skilled technicians can diagnose and assess your system's software and hardware requirements right in front of your eyes, saving time and travel costs.

Benefits:

  • Shortened call times
  • Reduced operating costs
  • Reduced on-site visits
  • Increased first-time call resolution
  • Deployed patches and updates
  • Faster problem definition and resolution via remote access
  • Reduced repeated calls for the same issue
  • No software pre-installation or port configurations required

remote helpStep 1: Download our software tool (1.3MB).
Step 2: Allow the program to install.
Step 3: Call us (1-800-265-4350).

That's all it takes!

call us at 1-800-265-4350

EMAIL US:

multifunction printer, large format printer solutionsEnter your contact details below and have your questions answered by one of our experts.

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